Need help with your Roadrunner email? Just call 1-877-337-8298 to speak with a support specialist.

Roadrunner was once a popular email service offered by Time Warner Cable, widely used across the United States. After Time Warner Cable was acquired by Spectrum (Charter Communications), Roadrunner email accounts—those ending in @rr.com, @twc.com, and similar domains—continued to be supported under the Spectrum brand. Despite the branding shift, millions still rely on their Roadrunner email accounts for communication.

If you’re facing issues like login errors, password resets, or technical glitches, contacting Roadrunner customer service is your best option. This guide explains how to reach a real person, what kind of help you can expect, and how to solve common problems efficiently. The dedicated support phone number is 1-877-337-8298.

Why You Might Need to Contact Roadrunner Customer Service

Many users continue to depend on Roadrunner email for work and personal communication. Common reasons for reaching out to support include:

1. Unable to log into a Roadrunner email account
2. Forgotten or compromised password
3. Locked or suspended account due to suspicious activity
4. Email configuration in third-party apps (Outlook, Apple Mail, etc.)
5. Missing emails or failed delivery
6. Spam, phishing, or security threats
7. Account recovery or identity verification
8. General technical support or billing-related concerns
9. Whether you're dealing with access issues or email security, Roadrunner customer support via Spectrum is ready to help.

The Best Way to Contact Roadrunner Customer Service

📞 Call Roadrunner Support at: 1-877-337-8298

The fastest and most effective way to get help is to call the Roadrunner support line at 1-877-337-8298. This line connects you with agents trained in legacy Roadrunner and Spectrum email systems.

What to expect when you call:

1. Talk with a live, knowledgeable support representative
2. Receive step-by-step troubleshooting for login and email setup
3. Get help recovering a locked or hacked account
4. Assistance configuring your email on mobile or desktop clients

Tip: Have the following information ready to speed up your support experience:

1. Your full Roadrunner email address (e.g., yourname@rr.com)
2. A short description of the issue
3. Any error messages received
4. The device or app you're using (e.g., Outlook, iPhone Mail)
5. Recovery phone number or email (if available)
6. This number is available during regular business hours and may have extended support based on call volume.

Other Ways to Get Support for Roadrunner Accounts

1. Use the Spectrum Support Website

Because Roadrunner email is now managed by Spectrum, you can access assistance through Spectrum's official help portal.

• Visit: https://www.spectrum.net/support/
• Select Internet or Email under support topics
• Use search to find help with "Roadrunner email"
• Reset passwords, troubleshoot issues, or chat with an agent

2. Live Chat with Spectrum Support

If you prefer not to call, Spectrum also offers live chat support:

Steps:

• Go to the Spectrum support website
• Navigate to the “Internet” or “Email” help section
• Look for the “Chat With Us” option (usually bottom right)
• Enter your name, email, and issue to begin the chat session
• This is a convenient alternative to phone support for simple issues.

3. Reset Your Roadrunner Email Password Online

You can reset your Roadrunner email password yourself if you've forgotten it.

To reset your password:

• Go to: https://www.spectrum.net/password-reset
• Enter your Roadrunner (or TWC) email address
• Follow the prompts to verify your identity
• Receive a temporary password or security verification code
• Set a new secure password

If the online reset doesn't work, contact support at 1-877-337-8298.

Email Configuration Settings for Roadrunner Email

To access your Roadrunner email using Outlook, Apple Mail, or other clients, use these settings:

IMAP (Recommended):

Incoming Mail Server: mail.twc.com

Port: 993

Security: SSL/TLS

Username: Your full Roadrunner email address

Password: Your email password

Outgoing Mail Server (SMTP): mail.twc.com

• Port: 587
• Security: STARTTLS or SSL
• Authentication: Required (use same login credentials)

POP3 (Optional):

• Incoming: mail.twc.com
• Port: 995
• Security: SSL
• Outgoing: mail.twc.com
• Port: 587 or 465

Need help setting it up? Call 1-877-337-8298 for configuration assistance.

Common Roadrunner Email Issues and How to Fix Them

1. Locked or Suspended Email Account

If your account is locked due to failed login attempts or suspicious activity:

Try resetting your password at the Spectrum website

If unsuccessful, call 1-877-337-8298 to unlock it with identity verification

2. Hacked or Compromised Account

If you suspect your Roadrunner email has been hacked:

• Reset your password immediately
• Contact support if you're locked out

After regaining access, check:

• Forwarding settings
• Spam filters and rules
• Recovery information (update if needed)

3. Emails Not Sending or Receiving

• Check your spam, junk, and trash folders
• Ensure your email client settings are correct
• Clear space if your mailbox is full
• Try logging in via the webmail portal at: https://webmail.spectrum.net

Still stuck? Call 1-877-337-8298 for help

Frequently Asked Questions (FAQs)

1. Is Roadrunner email still supported?

Yes. Although Roadrunner branding has been retired, Spectrum still supports @rr.com, @twc.com, and similar legacy email accounts.

2. Who provides support for Roadrunner email?

Spectrum (Charter Communications) is the current provider for all Roadrunner and Time Warner Cable email services.

3. Can I talk to a real person about my Roadrunner email?

Absolutely. Call 1-877-337-8298 to speak with a live Spectrum support agent.

4. Is there a Roadrunner email app?

There is no dedicated app. Use Spectrum’s webmail portal or configure your email on any standard app like Outlook or Apple Mail.

Final Thoughts

Even though Roadrunner no longer exists as a brand, its email services are still active and supported through Spectrum. Whether you're locked out of your account, dealing with configuration issues, or worried about a security breach—help is just a phone call away.

For the fastest resolution, call Roadrunner customer support at 1-877-337-8298. Friendly, knowledgeable agents are available to assist with nearly any issue. If you prefer self-service, Spectrum’s online tools and live chat can also guide you through basic troubleshooting and password recovery.

Don’t let technical issues keep you offline—support is available when you need it.