The on-demand multi-service industry is booming, and apps like Gojek have set a standard for these platforms.

Gojek Clone app follows the super app business model where users are offered a wide range of services in a single platform.

However, while developing such an app in 2025, many businesses make fundamental mistakes that lead to failure.

This blog will highlight the top five mistakes to avoid in Gojek Clone app development.

Let’s dive in.

Forgetting to grasp user demands

Many business owners believe they know what their customers demand without doing adequate research.

This frequently results in an app failing to tackle actual issues or lacking the services consumers require.

How to avoid:

• Conducting market research is the most crucial tactic for starting your business successfully. Also, collect user feedback through surveys to understand user needs.
• To provide a unique multi-service solution, you need to know what your competitors are already doing. It helps you identify gaps in the market.

Excessive functionalities

When creating an app similar to Gojek, companies frequently make the mistake of attempting to include many services and features from the outset.

Always remember that adding too many features to your Gojek Clone script will make it difficult, expensive, and slow to develop.

How to Avoid:

• Create a Minimal Viable Product (MVP) first by introducing just the most necessary services.
• Set feature priorities according to user input and market needs rather than just adding everything at once.

Poor UI/UX Design

The complex UI/UX design is another major mistake. Because the primary factor people will notice about your Gojek Clone is its user interface (UI).

Users anticipate a flawless experience when booking rides or hiring services. People will delete your app if it is difficult to use since they are impatient.

How to Avoid:

• Hire highly-educated UI/UX designers and invest in visually appealing design with clear buttons, icons, and easy navigation for accessibility.
• To save loading time, avoid unnecessary animations. Utilize content that will keep users interested.

Overlooking App Security

Gojek-like apps manage private user data, such as addresses, financial information, and personal data.

Due to a lack of robust security measures, many firms are susceptible to data breaches and cyberattacks.

How to avoid:

• Implement multi-factor authentication for users and service providers. Employ end-end encryption for all transactions and communications.
• Update your Gojek Clone script often to address security flaws and safeguard user information.

Unreliable Customer Service

Many Gojek clone apps have trouble managing service provider problems, refunds, and consumer complaints.

Users will swiftly uninstall your app if they encounter delays, unresponsive drivers, or a lack of support.

How to avoid:

• Develop a professional and timely problem-solving support team. Offer consumers and service providers a smooth complaint resolution procedure.
• Use chatbots, live operators, and email to establish a 24-hour customer service system.

Summing Up

If you’re planning to enter into this lucrative multi-service marketplace through mobile app development.

While developing an app, avoid the following five typical mistakes in your Gojek Clone script. It can save you time, money, and unnecessary issues.

Therefore, 2025 is the perfect time to launch a Gojek clone app. Get in touch with us right now!