Case Study: How a Beauty Brand Overcame Listing Rejections With SpectrumBPO

When an emerging beauty brand from Austin, Texas launched its private label skincare line on Amazon, they were confident in their product quality. What they didn’t anticipate was the roadblock that came next—multiple listing rejections due to non-compliant images. Despite professional-looking photos, Amazon's strict and evolving image requirements kept stalling their growth. Graphic Design services Amazon empowered the client to go beyond compliance—they began outperforming competitors in CTR and listing score.

Frustrated, they reached out to SpectrumBPO Ecommerce Growth Agency in Richardson, known for helping sellers scale faster on Amazon. What followed was a complete turnaround.

The Problem: Clean Images, Yet Constant Rejections

The client’s internal team had designed their product images using a freelance designer. While the aesthetics were great, they overlooked key technical guidelines like:

• Amazon’s white background RGB 255,255,255 rule for main images
• Size requirements of at least 1000 pixels for zoom
• Prohibition of watermarks, promotional text, or borders
• Infographics that were visually cluttered and not mobile-optimized

These errors, though seemingly small, caused repeated listing suppressions and delays in going live.

The Solution: SpectrumBPO Took Over—From Compliance to Conversion

Upon audit, SpectrumBPO’s Graphic Design services Amazon team conducted a complete image strategy overhaul. Rather than just fixing errors, they restructured the visual content to not only comply with Amazon's TOS but also boost conversions. SpectrumBPO has helped hundreds of sellers overcome these issues, and as a full service ecommerce agency, they handle everything: product imagery, listing optimization, Amazon SEO, and multi-channel strategy.

Key actions included:

• Creating new high-resolution main images with optimized aspect ratios
• Designing secondary images with clear lifestyle use-cases and brand storytelling
• Introducing enhanced infographics that conveyed features, benefits, and differentiation in an Amazon-compliant format
• Reformatting files in accepted dimensions and formats (.jpg, .png), with appropriate metadata

The turnaround time? Just 3 days from brief to execution.

The Outcome: Listings Live & Sales Climb

Post-implementation, all 15 listings were approved within 24 hours. The brand saw a 17% increase in click-through rates and a 9% boost in conversion rates within the first month—results directly tied to SpectrumBPO's image redesign.

Moreover, the client opted to retain SpectrumBPO for their upcoming A+ Content and Storefront projects, citing the agency's deep Amazon expertise and structured approach.

Why SpectrumBPO?

If you're constantly being flagged by Amazon for image-related issues, you're not alone. Most sellers don’t realize that visuals are not just about aesthetics—they're compliance-critical. 

Takeaway:
Amazon image requirements are strict—and constantly evolving. Rather than risking delisting or missed revenue, trust the experts who live and breathe Amazon. SpectrumBPO doesn’t just fix problems—they unlock growth.

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